Privacy Policy
FoodieDelights_PK

📍 Shop №02, House №55/2, New karachi sector 5/G, Karachi Central North Karach
📞 03172180290
✉️ foodiedelightspk@gmail.com

Introduction
FoodieDelights_PK is committed to safeguarding the privacy of our customers in Karachi. This Privacy Policy details how we collect, store, use, and protect your personal information when you order food items from our shop or via our digital channels.

Information We Collect
We collect personal information necessary to fulfill food orders. This includes your full name, delivery address, phone number, email address (foodiedelightspk@gmail.com contact history), payment method details, and specific order preferences or food allergies.

How We Collect Information
Data is collected directly from you when you place an order over the phone, via WhatsApp at 03172180290, through our social media channels, or directly at our outlet at Shop №02, House №55/2, New Karachi Sector 5/G, Karachi Central, North Karachi.

Purpose of Data Collection
Your information is strictly used to prepare and deliver food items, process payments, provide customer support, verify delivery locations, send order confirmations, and notify you of daily food specials or discounts.

Protection of Order & Personal Data
We implement security measures to protect your personal details from unauthorized access, alteration, or disclosure. Physical order logs and digital contact lists are accessed exclusively by authorized staff.

Information Sharing and Delivery Riders
We do not sell, rent, or trade customer data. Your name, delivery address, and phone number are shared solely with our internal delivery riders or third-party rider services (e.g., Bykea, Indrive) for the sole purpose of dispatching your meal.

Data Retention Period
We retain customer transaction history and delivery records only as long as necessary to maintain accurate business accounting, handle order inquiries, and fulfill local tax requirements in Pakistan.

Customer Rights and Data Updates
You have the right to request access to the personal data we hold about you, request updates to incorrect contact or delivery address details, or request the deletion of your customer account profile by contacting us.

Marketing Communications and Opt-Out
We may occasionally send promotional offers, new menu updates, or holiday deal notifications via SMS or WhatsApp. You may opt-out of receiving marketing messages at any time by replying ‘STOP’ or notifying our support team.

Cookies and Online Tracking
If you access our online menu or website, basic cookies and local storage may be used to remember your cart items, location preference, and session settings for a smoother ordering experience.

Updates to Privacy Policy
FoodieDelights_PK reserves the right to amend or update this Privacy Policy at any time. Updated versions will be made available at our shop and communicated across our primary digital channels.